1. INTRODUCTION
This privacy policy provides you with details of how we collect and process your personal data through your use of our site https://cancer-med.com or any sub-domains, including any information you may provide to us when you purchase a product or service, sign up to our email list or take part in a prize draw or competition.
By providing us with your data, you warrant to us that you are over 13 years of age.
CancerMed Side Effects Institute BV is the data controller and we are responsible for your personal data (referred to as ‘we’, ‘us’, or ’our’ in this privacy policy).
If you have any questions about this privacy policy, please contact us using the details below.
Contact Details
Full name of legal entity: CancerMed Side Effects Institute BV
Email address: team@cancer-med.com
Postal address: CancerMed BV, De Achterhoede 2, 1531 LM Wormer, The Netherlands
The information we hold about you must be accurate and up to date. Please let us know if your personal information changes at any time by emailing us at team@cancer-med.com or updating your settings in our preference center.
2. WHAT DATA DO WE COLLECT ABOUT YOU?
Personal data means any information capable of identifying an individual. It does not include anonymized data.
We may process the following categories of personal data about you:
- Communication Data includes any communication you send to us, whether through the contact form on our website, through email, text, social media messaging, social media posting, or any other communication you send us. We process this data to communicate with you, for record-keeping, and for establishing, pursuing, or defending legal claims. Our lawful ground for this processing is our legitimate interests, which in this case are to reply to communications sent to us, to keep records, and to establish, pursue, or defend legal claims.
- Customer Data includes data relating to any purchases of goods and/or services, such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details, and card details. We process this data to supply the goods and/or services you purchased and keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps to enter into such a contract at your request.
- User Data includes data about how you use our website and any online services, as well as any data you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and/or databases, and to enable publication and administration of our website, other online services, and business. Our lawful grounds for this processing are our legitimate interests, which, in this case, enable us to administer our website and our business properly.
- Technical Data includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings, and other technology on the devices you use to access our website. The source of this data is our analytics tracking system. We process this data to analyze your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you, and to understand the effectiveness of our advertising. Our lawful grounds for this processing are our legitimate interests, which, in this case, enable us to administer our website and our business properly to grow our business and decide our marketing strategy.
- Marketing Data includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions, such as competitions, prize draws, and free giveaways, to deliver relevant website content and advertisements to you and to measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests, which in this case are to study how customers use our products/services, develop them, grow our business, and decide our marketing strategy.
We may use Customer Data, User Data, Technical Data, and Marketing Data to deliver relevant website content and advertisements to you (including LinkedIn and Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interest which is to grow our business. We may also use such data to send other marketing communications to you about relevant products and services, such as online courses, books, live broadcast training such as webinars, live events and conferences, and coaching and mentoring services. Our lawful grounds for this processing are either consent or legitimate interests (namely, to grow our business).
We do not collect any Sensitive Data about you. Sensitive data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. We do not collect any information about criminal convictions and offenses.
Where we are required to collect personal data by law or under the terms of the contract between us, and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered, but if we do, we will notify you at the time.
We will only use your personal data for the purpose it was collected for or a reasonably compatible purpose if necessary. If we need to use your details for an unrelated new purpose, we will let you know and explain the legal grounds for processing.
We may process your personal data without your knowledge or consent, where this is required or permitted by law.
We do not carry out automated decision-making or any automated profiling.
3. HOW WE COLLECT YOUR PERSONAL DATA
We may collect data about you by you providing the data directly to us (for example, by filling in forms on our site or by sending us emails). We may automatically collect certain data from you using cookies and technologies similar to those you use on our website. Please see our cookie policy for more details.
We may receive data from third parties, such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, search information providers such as Google based outside the EU, providers of technical, payment, and delivery services, such as data brokers or aggregators.
We may also receive data from publicly available sources such as Companies House and the Electoral Register.
4. MARKETING COMMUNICATIONS
Our lawful ground for processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely, to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications if (i) you made a purchase or asked for information about our goods or services or (ii) you agreed to receive marketing communications, and in each case, you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving our marketing emails anytime.
We will obtain your express consent before we share your personal data with any third party for their marketing purposes.
You can ask us or third parties to stop sending you marketing communications at any time by following the opt-out links in every email sent to you OR by emailing us at team@cancer-med.com at any time.
If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, orders, etc.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below:
- Service providers who provide IT and system administration services.
- Professional advisers include lawyers, bankers, auditors, and insurers.
- Government bodies that require us to report processing activities.
- Third parties such as copywriters, customer support, and virtual assistants.
- Third parties to whom we sell, transfer or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and treat it according to the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
6. INTERNATIONAL TRANSFERS
Countries outside the European Economic Area (EEA) do not always offer the same levels of protection for personal data, so European law has prohibited transfers of personal data outside the EEA unless the transfer meets certain criteria.
Many of our third-party service providers are based outside the European Economic Area (EEA), so their processing of your personal data will involve transferring data outside the EEA.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission or
- Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe or
- Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield, which requires them to provide protection similar to personal data shared between Europe and the US.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
7. DATA SECURITY
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed unauthorizedly, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties with a business that needs to know such data. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have implemented procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data, we look at its amount, nature, sensitivity, potential risk of harm from unauthorized use or disclosure, processing purposes, whether these can be achieved by other means, and legal requirements.
For tax purposes, the law requires us to keep basic information about our customers (including contact, identity, business communications, financial, and transaction data) for ten years after they cease to be customers.
In some circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely without your further notice.
9. YOUR LEGAL RIGHTS
Under data protection laws, you have rights regarding your personal data that include the right to request access, correction, erasure, restriction, transfer, object to processing, request data portability, and (where the lawful ground of processing is consent) withdraw consent.
You can read more about these rights here.
If you wish to exercise any of the rights set out above, please email us at team@cancer-med.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive or if you refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This security measure ensures that personal data is not disclosed to anyone with no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you.
If you are unhappy with how we collect and use your data, you can complain to your local supervisory authority about data protection issues. Read more about these rights here: https://www.eugdpr.org/. We would be grateful if you would contact us first if you have a complaint so we can try to resolve it.
10. THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins, and applications. Clicking or enabling those links may allow third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
11. COOKIES
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or malfunction. For more information about the cookies we use, please see our cookie policy.
12. CHANGES TO OUR PRIVACY POLICY
We reserve the right to update our privacy policy at any time. If you are subscribed to our list, we will notify you by email and update the date of our notice on this page.
Last Updated: April 12, 2024